Returns

Refund/Return Policy:

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or refund. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• -without showing signs of wear or damage in any way
• -within 7 calendar days of the delivery date (after 7 days no returns are allowed)

• -must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately at (404) 487-8721or email us at info@highcountryhardware.com. 

 

Refunds are contingent upon inspection of item(s) once we receive and inspect it.

 

The customer is responsible for all shipping costs if the seller is not at fault.